Frequently Asked Questions
Yes. You can sell your car if you are still making finance payments. We will calculate and compare the payoff amount, early termination penalty, and any equity (positive or negative). You do not need to pay off your lease or loan in full prior to selling your vehicle to us. Some leasing companies restrict our ability to buy leased vehicles, which we’ll check for you if you’re selling us a leased vehicle.
You'll be asked to provide pictures of the current odometer reading from your dashboard and drivers licenses for the individuals listed on the title or registration. The vehicle registration doesn’t have to be current. California is an exception and requires the registration to be current. Other supporting documentation depends on whether you own the vehicle outright or have a lien on the car.
No. Vehicles must be properly titled in the US. You must have a physical title in hand for the car you wish to sell if you own the vehicle outright, or if you are making finance payments in KY, MD, MI, MN, MO, MT, NY, OK or WY. Please note that we don’t accept non-certified copies or electronic titles. If your title still lists a lienholder, you’ll need to upload the lien release document.
If your vehicle has negative equity, we’ll also need a picture of the front and back of a certified check for the amount of negative equity. As part of our verification review, we will contact you to confirm the exact amount owed.
The day your car is picked up, we’ll process your payment through the method you selected. If there is a lien on your vehicle, we will pay the lienholder.